The Dazzingly DASHing Drained Battery

Cell phones, eReaders, tablets, video game consoles, PDM devices…these are all electronic devices that rely on rechargeable batteries in order to keep them up and running. Of all those possibilities, which one do I think has the worst battery life?

Unfortunately, it’s my Omnipod PDM.

The speed at which my Omnipod DASH PDM battery drains is alarming…

It’s particularly unfortunate because the fact that the Omnipod DASH has a rechargeable PDM was one of the more exciting features to me when I first started using it. It always bothered me that I had to remember to keep AAA batteries on me at all times with the traditional Omnipod model (I know, I’m making a mountain out of a molehill with that one, but people with diabetes already have to remember to carry so many “just in case” items on us at all times that something like two measly batteries feels like a big effin’ deal). I also disliked how it was pretty difficult to predict when the traditional Omnipod PDM’s batteries would run out of juice (though I eventually did an experiment that helped me approximate the batteries’ lifespan a little better).

So imagine my delight when I learned that my DASH PDM could be recharged! This would feel like second nature to me seeing as I already own so many electronic devices that run on rechargeable batteries. According to the instructions manual for my DASH system, the battery would be able to last 3-4 days on a single charge, so it was nice to know that I’d have to expect to charge my new PDM only once or twice per week.

But in late September – only 4-6 weeks after I started using my DASH system – I noticed a slight issue. My DASH PDM was only holding a charge for a day, maybe a day and a half. This little problem exploded into a significant headache when I went on a trip to California and my PDM died right in the middle of my day trip to San Francisco, forcing my boyfriend and I to troubleshoot quickly.

I should’ve learned my lesson right then and there and called Insulet when I returned home from my trip, but…life happens. My schedule grew extremely busy, then the holidays were here, then I just…well, I grew complacent with having to recharge my PDM on a mostly daily basis. It’s embarrassing to admit it, but I only defend this behavior in a similar way to how I felt about carrying extra batteries on me at all times because there are simply far more important things to worry about when it comes to living life with diabetes. I was fine to coexist with this short battery lifespan if it meant that everything else in my little diabetes world was working okay – and since it was, I didn’t think to do anything about it…

…until recently, when I decided that maybe I should call Insulet and ask for their advice.

Thanks to their wonderful customer service team, I learned that if I were to use any charging cord or plug besides the one that came with my PDM originally, that might contribute to dazzingly dashing drained batteries. That caught my attention because I definitely wasn’t always using the right cord/plug: Often, I was just grabbing the first thing in sight around my condo seeing as so many other electronic devices can be recharged with the same style of cable.

I was reassured that I was doing all of the right things otherwise – silencing alarms when they came up, putting my screen to sleep when I wasn’t using it, and changing my system settings so the screen was programmed to go dark in the shortest amount of time possible. I was also promised a new PDM if, after a few weeks’ time of using exclusively the Omnipod DASH charger, I noticed that it was still having drained battery issues.

Sure enough, the problem has persisted, so I now owe Insulet another call to get my PDM replaced altogether. Here’s hoping that my replacement will outDASH my bad PDM in terms of battery life…

4 thoughts on “The Dazzingly DASHing Drained Battery

  1. Oh no, I would be like dude get me another one, yesterday. Sheryl says I am the official 100% operating stuff guy. She insists upon my death she will bury me full batteries and a new pump. I told her she better not, since I do not want to spend eternity with that damn beeping battery. She said she would toss in a few spares. But she is so cheap I know she will toss in a bunch of radio shack batteries.

    Liked by 1 person

  2. I have had this exact fear and the primary reason I hold onto my Omnipod Eros pods for dear life. I love the ability to replace some AAA batteries and be fine. Likewise, I love the fact that AndroidAPS has looping and it makes my life somewhat manageable. Unfortunately, I believe the Omnipod 5 is going to feature the same Lithium-ion PDM as the Dash. Regardless, I am very glad Insulet replaced the PDM without too much trouble — it is still a shame to be tied down to something that so rapidly dies.

    Liked by 1 person

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